Learning All The Wrong Lessons
The WSJ has a piece on how misinformation hampered the federal response to Hurricane Katrina:
For the Federal Emergency Management Agency, rumors of lawlessness simply delayed on-the-ground relief efforts and turned even routine errands into a cumbersome exercise. One official, who was posted at the Superdome, said federal rescuers and doctors were required to secure armed escorts even for short trips across the street.
To be sure, the situation in New Orleans did appear dire at times and looting was common, gunshots rang out in the city and bands of dazed survivors did spill out in the streets looking for food and shelter. A handful of people died at the Convention Center and the Superdome and at least one or two of those deaths appear to have been murders.
But some of the most spectacular looting — the sacking of the Wal-Mart in the lower Garden District and the summary emptying of the Office Depot Uptown, appear to have been initiated not by organized bands of thieves but police and City Hall bureaucrats intent on securing supplies.
Moreover, while confusion reigned in many areas of the city, some places were more tranquil. New Orleans Coroner Frank Minyard, whose forensic team has conducted scores of autopsies on the 650 or so bodies recovered from New Orleans says he has run across only seven gunshot victims. “Seven gunshots isn’t even a good Saturday night in New Orleans,” Dr. Minyard says.
The media’s hysterical overreaction to events in New Orleans severely hampered rescue efforts and sent rescue personnel off to deal with nonexistent threats. The local officials in New Orleans were utterly incompetent, and the city’s utterly dysfunctional bureaucracy ensured that what disaster plans that existed weren’t followed.
President Bush’s idea of further federalizing disaster response is a mistake. Federal authorities can provide valuable resources, but they are not first responders. First responders need to know the area, they need to know the threats, they need to know what resources they have, and they need to know the people in charge. The 82nd Airborne can’t just swoop in and expect to know what resources to put where. That’s not their job. That is the job of local authorities, and unlike New Orleans, most local authorities are better equipped to deal with disaster situations. That’s what they’re trained and equipped to do.
A one-size fits all approach won’t work. In fact, it will make things worse. The response of FEMA to the disaster in New Orleans wasn’t adequate, but given the incredible challenges faced, it was hardly a signal that our entire disaster preparedness system was broken.
The Right Way And The Wrong Way
Further federalizing disaster response is a grave mistake. A Washington-based bureaucracy can’t respond with the agility of local government, nor do they have the relevant knowledge and specialization. Further federalizing disaster response will only encourage the kind of sloppy preparedness that led to the problems in New Orleans.
For instance, Florida’s hurricane response protocols should be a national model. Begun under former Gov. Lawton Chiles and continued under Gov. Bush, Florida’s emergency management system is second-to-none in dealing with the frequent threat of hurricanes. The state provides detailed training to local officials, takes immediate control of media resources to get accurate information to the people, and encourages a culture of responsiveness at all levels of government. In last year’s spate of hurricanes, Florida’s disaster response protocols worked flawlessly to minimize the damage and help the state recover from the second the storm ended.
Plans like those utilized in Florida for hurricanes and New York City for terrorism and other disasters should be used as models for municipal disaster planning. The elements of a successful disaster plan are fairly basic:
- Training: Cities need to actively train first responders to deal with disasters. In 1989, the Sioux City, Iowa had recently undertaken an extensive training effort to get local officials prepared in the event of an air disaster. When United Airlines Flight 232 had a major flight emergency and crashed at the local airport, local officials did a brilliant job of coordinating a rapid response that saved many lives. They had a triage system in place. They had ambulance pre-positioned. Proper training at all levels of government is crucial to a disaster response - and local governments must assume that federal help will not come within the crucial first 48 hours of a disaster, especially a wide scale disaster like a hurricane..
- Coordination: Municipal, county, and state officials need to have a clearly-defined chain of command, clearly defined roles, and must be able to work seamlessly together. Each agency of local government needs to know precisely what they need to do what who they need to coordinate with to achieve that objective. A disaster is no time for turf struggles or mixed messages.
- Public Information: Local governments need to have precise and exact instructions for what to do in case of a disaster. Those messages need to be simple, and they need to send people to places where there has been adequate pre-planning. The idiotic decision to send New Orleans residents to “shelters” where there had been no prior planning for taking in evacuees was a major mistake. The media confusion over what to do led to further problems. If the disaster plan says that buses will run 48 hours before a hurricane to evacuate residents, then those buses need to be there 48 hours before exactly where the plan says they’re to be. Hospitals, nursing homes, and other facilities need to have concrete disaster plans, and each employee should be trained in executing those plans. The public needs accurate information about what to do, or chaos will result. Local government must not make promises and then not fulfill them.
The wrong way is to assume that the federal calvary will ride in to the rescue and make everything go away. It’s not their jobs, and even the most efficient federal response can’t by nature be a first-response role. President Bush needs to make it very clear that local authorities who do not engage in proper disaster response training run the risk of losing federal funds until they do. FEMA and the Department of Homeland Security should work together in having local officials who have demonstrated knowledge in disaster response train other local officials to do the same.
In a disaster, preparedness is key. New Orleans was not prepared for disaster, and the mistakes they made cost lives and made the already difficult task of dealing with a hurricane and major flooding even more difficult. However, learning the wrong set of lessons from these mistakes would only compound them. Federalizing disaster response is a massive cop-out. The military is stretched thin enough as it is without the strain of being a disaster response team - and the legal issues of a larger military role are troubling at best. Local governments need to understand that they bear the burden of first response, and the only way to prevent the chaos we saw in New Orleans is for them to do their jobs.